Refund & Return Policy

Returns

We accept returns within 7 days of delivery if:

  • The item is unused and in original condition
  • The product is in its original packaging
  • The wrong item was delivered
  • The item arrived damaged or defective

Non-Returnable Items

The following items cannot be returned:

  • Worn or used clothing
  • Items damaged after delivery
  • Clearance or discounted items (unless defective)

Refunds

After inspection and approval of returned items:

  • Refunds will be processed to the original payment method within 5–10 business days.
  • Shipping fees are non-refundable unless the error was caused by us.

Exchanges

We only replace items that are defective, damaged, or incorrect.

Return Process

To request a return or refund, contact:

Please include:

  • Your order number
  • Photos of the item (if damaged)
  • Reason for return

Contact Information

CHIJUZ PRIME
31, Odofin Street, Orile, Iganmu, Nigeria
Email: fashion@chijuzprime.com

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